Terms & conditions

Terms & Conditions



Arrival & Departure Times:


All Apartments available from 3 pm on arrival to be vacated by 10.30am on departure day.


Please let us know of approximate arrival time when possible.

Bookings:


All Bookings are confirmed with a 50% non- refundable deposit by cheque or bank transfer, deposit due within 5 days of confirmed booking, The balance paid on arrival by cheque or cash. Please make payments to Berstane House.


Please contact us for our bank details if bank transfer.

Cancellations:


If you cancel your booking we will refund the deposit less £40 admin fee. This only applies if we can re-let the property for the original booking period.

Cancellations made less than 4 weeks before booking period the full amount will be due if we cannot re-let for the same period.


Pets:


Strictly by arrangment Only. please phone or email with details.


Extra charge for pets: £35 per week, and any damage caused by pets has to be paid for at end of booking. The tenant will be responsible for the repair or replacement of any breakages, loss or damage and shall leave the property in a clean, neat and tidy condition.

Smoking Policy:


Our Apartments are all non-smoking.


Vehicles & Personal Property:


Your vehicle, accessories and contents are left at your own risk.